POSTAL ASSISTANT / SORTING ASSISTANT EXAM QUESTIONS & ANSWERS
1) Beat instruction Register is to be maintained by ____________ department in Post Office.
a) Mails
b) Delivery
c) Parcel
d) Treasury
2) In Post office any irregularity that comes to the notice of Head of office shall be entered in ____.
a) Error Book
b) Hand Book
c) Order Book
d) Instruction Register
3) A parcel can be re-directed under the written instructions of the addressee
a) Free of cost
b) On payment of prescribed re direction fee
c) No re direction is permitted
d) None of the above
4) When a V.P article is re-directed necessary intimation should be given to
a) Office of postings
b) To the addressee
c) To the sender
d) The concerned RMS
5) A VP article can be kept in Post Office deposit from the date of intimation to the addressee for ____.
a) 14 days
b) 24 days
c) 7 days
d) 12 days
6) Franked article should be
a) Handed over to sorting PA
b) Handed over to the treasurer
c) Handed over to the registration PA
d) Presented in the counter of the post office
7) Franking impression should be in
a) Red color
b) Green color
c) Yellow color
d) Black color
8) Registration is compulsory when the articles contains
a) Gold
b) Perishable item
c) Currency notes
d) Important irreplaceable document
9) A Tourist can avail of "Post restante‟ service of a period not exceeding
a) One month
b) Two month
c) 15 days
d) Three month
10) Charge for blind literature packet containing 200 gms is
a) Same rate as applicable to book post
b) Same rate as applicable to letter postage
c) Free of cost
d) None of the above
11) If a Franked article found in letter Box
a) It should be returned to sender
b) It should be treated as unpaid and send it to the destination for delivery
c) Police case is to be registered
d) None of the above
12) NPO is a Post office which function
a) Up to 8.30 PM
b) Throughout night
c) On holidays only
d) On week days up to 8.30 PM and limited working hours on Holidays and Sundays
13) Undeliverable foreign articles is normally returned to the country of origin
a) By airmail free of charge
b) By surface mail by registered post
c) By registered post
d) None of the above
14) Service postage stamps can be used
a) Outward official foreign mail
b) Inward foreign mail addressed to Government Offices
c) Rules for payment of postage due is equally applicable to official postal Mail
d) None of the above
15) One of the salient feature of the Bulk Bag system is
a) It should be depatched through speed post
b) The bag shall be closed so as to enable the post office to inspect the contents
c) The bags can be despatched as postage free
d) No licence is necessary
16) Insufficient paid outward foreign article can be taxed only by
a) Office of posting
b) RMS office
c) Office of foreign exchange
d) Country of destination
17) Maximum weight of foreign speed article
a) 30 kg
b) 35 kg
c) 20 kg
d) 25 kg
18) Full form of U.P.U
a) Universal postal Union
b) United Publication
c) Union of Postal country
d) Union of International Postal Units
19) S.A.L means _______.
a) Sorted Air Mail
b) Surface Air Mail
c) Service Air mail
d) None of the above
20) Complaints and enquiries of the letter/parcel mail in the foreign post must be submitted for enquiry with in
a) One year
b) One month
c) 15 days
d) 3 months
21) When Mobile banking for postal savings was launched?
a) 01.01.2020
b) 15.10.2019
c) 01.01.2017
d) 01.01.2018
22) Intra operable Net Banking for POSB savings accounts customers started functioning on ______.
a) 14.12.2018
b) 01.02.2019
c) 01.07.2019
d) 01.01.2018
23) The IT modernization of India Post is implemented through ____ number of projects streams.
a) 3
b) 5
c) 8
d) 12
24) FSI with reference to IT modernization of Department of Posts means
a) Financial System Integrator
b) Finance Services of India Post
c) Finance Sector Service
d) None of the above
25) Primary Data Center of India Post is launching at
a) Mysore
b) Bangalore
c) Navi Mumbai
d) Hyderabad
26) WAN with reference to I.T modernization of India posts means
a) Wide area Network
b) Wide network Management
c) Wide network center
d) None of the above
27) How many Postal ATMs are now available in the country?
a) 956
b) 1000
c) 94
d) 882
28) CSI pilot roll out started in __________ Division in India Posts.
a) Mysore
b) Pondicherry
c) Pune
d) Bangalore south
29) With reference to CSI, IPVS means
a) India post integrated service
b) India post visibility system
c) India post net service
d) None of the above
30) What is "KPI‟ with reference to Mail network optimization project?
a) Key performance Indicator
b) Key post service
c) Key project service
d) Key project center.
31) Postal Life Insurance was introduced on ___________.
a) 01.02.1884
b) 01.01.1950
c) 15.08.1972
d) 24.03.1995
32) Rural PLI was introduced based on _____committee report.
a) R R Savoor
b) Bewoor
c) Malhothra
d) RN Natarajamurthy
33) The term for “ Gram Priya” in RPLI is
a) 10 years
b) 15 years
c) 20 years
d) 25 years
34) An insurant can take loan in PLI EA policy on completion of minimum ____years.
a) 10 years
b) 5 years
c) 3 years
d) 15 years
35) Gram Sumangal in PLI is a
a) Money back policy
b) Children policy
c) Rural policy
d) None of the above
36) The minimum balance in respect of Time deposit account is
a) Rs.100
b) Rs.200
c) Rs.500
d) Rs.1000
37) Fee charged to issue a duplicate pass Book is
a) Rs.10
b) Rs.25
c) Rs.50
d) No fee
38) What is the maximum amount of deposit allowed in IPPB account?
a) 5 lakhs
b) 2 lakhs
c) 1 lakh
d) No limit
39) KYC with reference to Savings bank operation is _________.
a) Know your customer
b) Know your complaint
c) Know your client
d) None of the above
40) Central Processing Centre (CPC) for CBS is simulated in head quarter of ____.
a) Circle
b) Region
c) Division
d) Head Post Office
41) Memorandum of distribution of work in Post office need to be prepared by
a) Postmaster/ Sub- Postmaster
b) PRI(P)
c) APM (delivery)
d) DMP (counter)
42) Nominal roll of PA to be maintained in form
a) MS-12
b) Corr-7
c) Corr-22
d) ACG-17
43) Yearly Village return (YVR) needs to be maintained every year by all Post Offices for first 14 days in ______.
a) August
b) September
c) February
d) December
44) The stamps and Seals used in post office must always in the custody of ____when not in use
a) Postmaster
b) PA
c) Treasurer
d) MTS
45) In Post Office Cash Bag must always be packed, closed, and sealed by __________.
a) Postmaster
b) Treasurer
c) Sub-account clerk
d) MTS
46) Letters posted after the prescribed hours of closing the mails but within the time permitted for posting and without affixing prescribed postage fee and late fee are called
a) Too late letters
b) Late letters
c) Misspent letters
d) None of the above
47) The minimum number of copies of Regd. news papers posted at a time is
a) 100
b) 50
c) 75
d) 60
48) Window delivery ticket is
a) Daily docket
b) The receipt given to Post-Box / Post bag holder
c) Identification of Franking Licence‟s representive
d) None of the above
49) The Regd. News paper addressed to foreign countries must have
a) A separate licence for posting
b) Licence to post without pre payment
c) Licence to post only on prep payment of postage
d) None of the above
50) Un registered articles addressed to the “ deceased Person”
a) Shall be returned to RLO
b) Shall be delivered to the addressee only after getting guarantee Bond
c) Shall be delivered at the discretion of the Postmaster
d) Shall be returned to the sender of the article
