ePASSBOOK FACILITY ONLINE FOR POST OFFICE SAVING SCHEME CUSTOMERS
The Department of Posts (DOP) through the Post Office Savings Bank (POSB) provides various types of accounts as an avenue to the citizens to save and invest their money. The account holders of these schemes are provided a physical passbook into which entries of the transactions are made. To further enhance the convenience of the account holders, the DoP has launched ePassbook feature for the account holders of POSB schemes. ePassbook is a feature providing the following services through an online webpage –
- Balance enquiry
- Mini statement*
- Full statement**
Following is the workflow for the same in brief –
- After OTP validation, the webpage will provide the option of accessing the ePassbook.
- The customer will have to select the scheme and enter the relevant account details.
- Another OTP validation will be done after which the customer will have to select the required service i.e Balance Enquiry or Mini Statement.
- Based on the service chosen, either the balance will be displayed or the mini statement will be displayed.
- The mini statement can also be downloaded if needed.
* Mini statement will be available for SB, PPF and SSA schemes currently.
** Full statement will be introduced for POSB schemes in a phased manner.